PetSmart

I can't say enough good things about this community of employees at PetSmart! First Hayley the trainer is phenomenal and very helpful with my pup, and can't wait to learn more from her! Second, the Grooming department took care of my Samoyed puppy for her first time visit! Rose did an INCREDIBLE job and I'll for sure be coming back to her - also Anya gave plenty helpful advice for what to expect for puppy coats vs adult coats! Just an incredible group of people that really care!

This is my first dog and we stared grooming him since he was 2 months we were in another place but we have training classes here so we change my dog to this place but when they gave him to me he was very scared and stared to cry when he normally does not do that, after we went home and I pet hem I felt a scar in his ear and when I check there was a small part of his ear cut .we went in the morning with my parents to claim about it but they said that the groomer did not feel nothing, but that could not be possible because he had to cry and because it looks like they put some special cream to cure it. Since then he stared to act weird and I don’t know what they did to him I just know that they cut part of his ear and I fell really impotent about it. I am writing this because I don’t want no one to pass throw this.

Very very neglectful of their snakes and most likely the other animals they sell and lied to my face on their condition. They said they didn't check on them that day but for them to get into this state, it would've been days to weeks. They were lethargic and unresponsive. I went back shortly after and they were gone. I'm 80% sure they died due to their negligence. But hopefully they got rescued by someone. There is NO EXCUSE for this poor babies being like this.

Made my appointment by calling, and I specifically said a haircut and bath. When my mom went to drop him off, the person at the desk kept asking her if she wanted to add on other services, even after she told them no repeatedly. When we picked him up it was not at all what we said we wanted. We got the call to pick him up at 6, and when we went it was completely not what we expected. His fur was cut too short, and was very uneven. There are tufts of hair that are sticking out and uneven lengths. Don't know what they did in the four hours they had my dog, but the end product does not show it. The hair around his face is barely trimmed, and the hair looks jagged and uneven. My dog also loves people, but when we picked him up it looked like he couldn't get out of there quick enough.Not sure what they did to him but I would not bring him here ever again.

Elena is the best and we are so lucky to find her at this location! She is patient, friendly and professional. Our dog has been going here since he was a puppy, and he had no problem with grooming from the beginning. Elena is very good at making adjustments to meet our needs as well. We feel our pup gets lots of love and great care.